# Business IT made simple. > Chippenham-based IT support, connectivity and technology advice for businesses across Wiltshire, Bath and Bristol, with remote support UK-wide. Source: https://gwbtec.co.uk/ Your goals. Our technology expertise. Technology should support your business, not become something you have to manage yourself. GWB Tec takes time to understand how your business works, then provides practical IT support and technology advice that makes sense for your people, your goals and your budget. [Let's Talk →](https://gwbtec.co.uk/contact) See How We Can Help - Chippenham based - On-site across the region - Remote support UK-wide ![GWB Tec providing hands-on IT support to a business client](https://gwbtec.co.uk/assets/homepage-hero-grant-helping.webp) **18+** years hands-on IT You deal with Grant, every time Chippenham **•** Wiltshire **•** Bath **•** Bristol **•** On-site support **•** Remote support across the UK **•** Chippenham **•** Wiltshire **•** Bath **•** Bristol **•** On-site support **•** Remote support across the UK **•** Connect. Protect. Supply. Support. ## Four ways we keep your business moving. [Connect Reliable WiFi, networks, internet and communications that keep your business moving. Explore Connect →](https://gwbtec.co.uk/gwbtec-connect) [Protect Practical device protection and monitoring without fear-based sales tactics. Explore Protect →](https://gwbtec.co.uk/gwbtec-protect) [Supply The right hardware, software and services when your business actually needs them. Explore Supply →](https://gwbtec.co.uk/supply) [Support A trusted IT partner that takes time to understand your business and your people. Explore Support →](https://gwbtec.co.uk/it-support) Why GWB Tec ## Good IT starts with listening. You should not need to become an IT expert to get good advice. Tell us what you are trying to achieve, what is frustrating your team or what is keeping you awake at night. We will take the time to understand it properly. - **You deal with Grant, every time.** No help desk queue and no being passed around. You speak directly to the person who knows your business and does the work. - **Local when it matters.** Based in Chippenham, with on-site support available across Wiltshire, Bath, Bristol and surrounding areas. - **Honest by default.** If you do not need something, we will tell you. If a simpler option makes more sense, we will explain it. Who you'll be dealing with ## 0 + years of hands-on IT experience. GWB Tec is run by Grant Baxter. Grant is the person who answers your email, picks up the phone and comes on site. Over more than 18 years, Grant has supported businesses across many different industries, from busy offices and software companies to manufacturing. Whatever your setup, there's a good chance he's worked with something similar before. Office IT support Software companies Manufacturing Microsoft 365 Networks & WiFi Security [More about GWB Tec →](https://gwbtec.co.uk/about) What clients say ## Trusted by businesses across Wiltshire ★★★★★ I couldn't be any more impressed with the service I received from this company and Grant. Called at short notice, approaching a bank holiday, with a business critical issue and it was sorted before we opened the following morning. Grant was courteous, knowledgeable and polite during the whole interaction. I have retained his services for all ongoing IT support in the future and would not hesitate to recommend. 5*. Thank you GWB Tec, you really saved the day! **Andrew Murray** Flying Monk ★★★★★ We recently worked with Grant to move from a manual diary to a proper online booking system at Burton Hill Camping and Caravan Club, and honestly we wish we’d done it sooner. I was a bit unsure at the start as it felt like a big change, but Grant made the whole thing really straightforward. He talked us through everything, was always easy to get hold of, and came out to site whenever needed to make sure it was all working properly. It’s made a big difference day to day. Bookings are much easier to manage now and things run a lot smoother for customers arriving and leaving. Grant also sorted our web hosting which was all done quickly and without any hassle. He’s helped out with a few general IT bits as well when we’ve needed it, which has been really useful. We’ll be getting Grant to redesign our website next as well, which probably says it all. Would definitely recommend him if you need help with a booking system, website or anything technical. **Ali Simmons** Burton Hill Camping and Caravan Park ★★★★★ Grant has been an outstanding IT consultant for our business. He led a comprehensive refresh of our IT network and hardware, ensuring everything is faster, more secure, and fit for purpose as we continue to grow. His technical knowledge is excellent, but what really sets him apart is his ability to explain options clearly and recommend solutions that are genuinely appropriate for a small business environment. In addition, Grant has been instrumental in a setting up and structuring Microsoft’s SharePoint infrastructure to improve how we manage client issues and internal information, which will provide a noticeable improvement in collaboration, consistency, and efficiency within and beyond our team. Grant is reliable, proactive, and a pleasure to work with. We would not hesitate to recommend him to any organisation looking for practical, well-thought-through IT support and advice. **Jack Jarrett** Matthew Clay Architects How we work ## Simple advice. Sensible decisions. Three steps, whatever the size of the job. - 01 ### We listen We understand how your business works, what's important and what you're trying to achieve. - 02 ### We recommend We explain the options clearly, including different approaches where budget or priorities matter. - 03 ### We support Whether it's a one-off project or ongoing support, we're there when your business needs us. How we support your business ## IT support is at the heart of GWB Tec. Everything else supports that relationship: connectivity, communications, consultancy, protection and specialist services when you need them. [Core service IT Support Managed or ad-hoc support, depending on what your business actually needs. Find out more →](https://gwbtec.co.uk/it-support) [Connect Business WiFi & Networks Reliable connectivity for offices, outdoor spaces, campsites and challenging locations. Find out more →](https://gwbtec.co.uk/business-wifi-networks) [Connect Business Communications Phone systems, broadband and resilient connectivity built around the way your team works. Find out more →](https://gwbtec.co.uk/business-communications) [Advice IT Consultancy Microsoft 365, SharePoint and practical technology advice without the guesswork. Find out more →](https://gwbtec.co.uk/it-consultancy) [Protect GWB Tec Protect Business-grade device protection, with optional monitoring and vulnerability visibility. Find out more →](https://gwbtec.co.uk/gwbtec-protect) [Specialist Data Recovery & Erasure Recover information you need, or securely remove information you don't. Find out more →](https://gwbtec.co.uk/data-recovery) [New AI for Business Custom AI solutions that help your business work more efficiently and connect your platforms together, plus honest training on the value and the risks. Explore AI for Business →](https://gwbtec.co.uk/ai-for-business) Free IT health check ## Not sure what your IT is really telling you? Start with a free 30-minute conversation about your business, your technology and anything that's worrying you. Nothing is installed and there's no commitment. If you'd like to look deeper afterwards, we can run a free, no-obligation 30-day vulnerability check. With your permission, a temporary tool checks supported devices for things like missing updates and known vulnerabilities, then we talk you through the findings in plain English. If everything looks fine, we'll tell you. [Book a Free IT Health Check →](https://gwbtec.co.uk/contact#health-check) - **Updates** - **Backups** - **Protection** - **WiFi** Supporting start-ups ## Start with what you need. Build as you grow. Starting a business is exciting, but every pound matters. We'll help you put the essentials in place, work within the budget available and plan improvements for when the business actually needs them. [Explore Start-up Support →](https://gwbtec.co.uk/startups) Our work ## Real problems. Practical solutions. A few examples of the kind of work we do for businesses like yours. [Architecture · Corsham Network, WiFi and SharePoint for Matthew Clay Architects A messy network shared with a family home, poor WiFi and client information that was hard to manage. We rebuilt the network, separated home and studio traffic and set up SharePoint with automation. Read the case study →](https://gwbtec.co.uk/case-study-matthew-clay-architects) [Health & safety · Doncaster Microsoft 365 and SharePoint for Berkia & Whitney A fast-growing business outgrowing Fasthosts email and Dropbox. We moved 28 mailboxes to Microsoft 365 and built a structured, secure SharePoint setup. Read the case study →](https://gwbtec.co.uk/case-study-berkia-whitney) [Connectivity Better internet in difficult locations From Starlink to outdoor WiFi and connections between buildings, GWB Tec Connect focuses on practical ways to get people properly connected. Explore GWB Tec Connect →](https://gwbtec.co.uk/gwbtec-connect) Trusted technology ## The tools behind the advice We're not tied to one supplier. These are some of the platforms we use and recommend most often. ESET Microsoft 365 Ubiquiti UniFi Bitdefender Cloudflare ESET Microsoft 365 Ubiquiti UniFi Bitdefender Cloudflare Frequently asked ## Questions are welcome. You don't need to know the technical answer before speaking to us. That's what we're here for. ### Do we need an ongoing IT support contract? No. GWB Tec provides both Managed IT Support and Ad-hoc IT Support. ### We're not sure what service we need. Can we still contact you? Absolutely. Tell us what you're trying to achieve or what's causing concern and we'll help work out the next step. ### Can you work within a fixed budget? Yes. Where there are different ways to achieve an outcome, we'll explain the options, compromises and where we believe your money will make the biggest difference. ### Do you support small and growing businesses? Yes. GWB Tec supports organisations at different stages, including start-ups, small businesses and growing teams. Let's talk ## Looking for an IT partner you can rely on? You don't need a technical specification. Tell us about your business, what you're trying to achieve or what you'd like help with. We'll take it from there. [Contact GWB Tec →](https://gwbtec.co.uk/contact) [Book a Free IT Health Check](https://gwbtec.co.uk/contact#health-check) --- GWB Tec (formerly GWBrix) is a trading name of GWBaxter Ltd, Chippenham, Wiltshire. Company no. 17269247. Phone 01249 471139 · hello@gwbtec.co.uk · Open 9am to 8pm, 7 days a week.