Chippenham-based business IT support01249 471139hello@gwbtec.co.uk
Privacy policy

How we look after your information

We only collect what we need to help you, we don't sell it, and we don't keep it longer than necessary.

Who we are

This website is run by GWBaxter Ltd, trading as GWB Tec. GWBaxter Ltd is registered in England & Wales, company no. 17269247. We are the "data controller" for the personal information described here, which means we decide how it's used and are responsible for looking after it.

If you have any questions about this policy or your information, email hello@gwbtec.co.uk or call 01249 471139.

What we collect

How we use it

We use your information to reply to your enquiry and, if you ask us to, to provide a quote or our services. We won't send you marketing emails unless you've asked us to, and we never sell your information.

Under UK data protection law we need a lawful reason to use your information. Ours are:

Who we share it with

We don't share your information with anyone except the services we use to run this website and our business:

Some of these providers may process information outside the UK. Where they do, they use recognised safeguards, such as the UK's approved data transfer agreements, to keep it protected. We may also share information if the law requires us to.

How long we keep it

We keep enquiry details only while we're dealing with your enquiry. Once it's finished, we delete them, unless you become a customer. If you do, we keep the records we need to provide our services, and our financial records for as long as the law requires (usually six years).

Your rights

You have the right to:

To use any of these rights, email hello@gwbtec.co.uk. We'll respond within one month.

Complaints

If you're unhappy with how we've handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk or on 0303 123 1113.

Last updated: 10 October 2026