Your technology should help your team do their jobs, not become another thing you have to manage. Whether you want ongoing support or a reliable company to call when you need help, we're here.
Neither is the "better" option. Tell us how involved you'd like GWB Tec to be, day-to-day.
Let us take care of your IT.
Best for: businesses that want someone taking day-to-day responsibility for their technology.
Explore Managed IT →Tell us what you're trying to achieve and we'll recommend the sensible route, with no pressure either way.
Best for: businesses who'd rather have a conversation than pick from a list.
Talk to GWB Tec →Reliable help when you need it.
Best for: businesses that don't need, or don't yet want, an ongoing agreement.
Explore Ad-hoc IT →Managed IT support is an ongoing arrangement where GWB Tec takes day-to-day responsibility for your technology, including proactive monitoring and planning. Ad-hoc IT support means you call us when you need help and pay only for the work done, with no contract.
| Managed IT Support | Ad-hoc IT Support | |
|---|---|---|
| Contract | Ongoing agreement | None |
| How you pay | An agreed ongoing arrangement | £70 + VAT per hour, only for the work you need |
| Proactive monitoring | Yes, problems spotted early | No, help when you ask for it |
| Technology planning | Built in | Available when you ask |
| Remote and on-site help | Yes | Yes |
| Best for | Businesses that want someone looking after their IT | Businesses that only need occasional help |
You can start with ad-hoc support and move to managed support later if it makes sense. Not sure which fits? Talk it through with us.
You don't need to become an IT expert to get good advice. You just need someone who explains things properly.
We don't expect your team to understand technical terminology or diagnose a problem before contacting us. That's our job. The best decisions come from understanding your business, not from a list of products.
Just tell us what you're trying to achieve. Here's the kind of thing that typically comes up.
The everyday office technology your team relies on, kept working and up to date.
Email, file storage, sharing and the wider Microsoft 365 toolkit, set up properly.
The right accounts and access from day one, and removed properly when someone leaves.
Troubleshooting, and making sure your team can work properly from wherever they are.
Practical protection and backup arrangements, without fear-based sales tactics.
Reliable connectivity today, and honest advice on what your business might need next.
And if something falls outside what we do, we'll be honest about that too.
Straight answers to what businesses usually ask us first.
No. GWB Tec provides both managed and ad-hoc IT support. We'll explain both options and let you decide.
Absolutely. We recommend support based on what you actually need, not the size of the company.
Not at all. Tell us what's happening or what you're trying to do and we'll take it from there.
Yes. Many issues can be resolved remotely; when hands-on assistance is required, on-site support can also be arranged.
Whether you want someone to take care of your business IT or simply want a dependable company you can call when you need help, we'd love to learn more about your business.
Talk to GWB Tec